CONTACT US
Let's talk.
Call, email, or send a note — whatever's easiest. Our support team will get back to you within one business day, usually faster.
Customer Service
Have a question about your application or account? Our U.S.-based team is here to help.
Phone: 1-833-503-6868
Email: customerservice@trulend.com
Chat: Click here
Hours of operation
Monday – Friday: 5:00am – 5:00pm (PT)
Saturday – Sunday: Closed
Account Resolution
Need to discuss a payment or resolve an issue on your account? Reach out and we'll work through it with you.
Phone: 1-833-503-6877
Email: accountresolution@trulend.com
Chat: Click here
Hours of operation
Monday – Friday: 5:00am – 4:00pm (PT)
Saturday – Sunday: Closed
Send us a message
| Holiday | Date | Bank | Customer Service |
|---|---|---|---|
| New Year's Day | 1/1/2026 | Closed | Closed |
| Martin Luther King Jr. Day | 1/19/2026 | Closed | Closed |
| Presidents' Day | 2/16/2026 | Closed | Open |
| Memorial Day | 5/25/2026 | Closed | Closed |
| Juneteenth National Independence Day | 6/19/2026 | Closed | Closed |
| Independence Day | 7/4/2026 | Closed | Closed |
| Labor Day | 9/7/2026 | Closed | Closed |
| Indigenous Peoples' Day | 10/12/2026 | Closed | Open |
| Veterans Day | 11/11/2026 | Closed | Closed |
| Thanksgiving Day | 11/26/2026 | Closed | Closed |
| Day After Thanksgiving | 11/27/2026 | Open | Closed |
| Christmas Eve | 12/24/2026 | Open | Closed |
| Christmas Observance | 12/25/2026 | Closed | Closed |